Your privacy is important to us. This Privacy Policy explains how Rento collects, uses, and protects your personal information when you use our platform.
Welcome to Rento ("we," "our," or "us"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Service"). Please read this Privacy Policy carefully.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.
When you create an account or use our Service, we may collect:
We use the information we collect for the following purposes:
We may share your information in the following circumstances:
When you book a property or host guests, we share necessary information to facilitate the transaction, including your name, profile picture, and contact information.
We share information with trusted third-party service providers who assist us in operating our platform, including payment processors, analytics providers, and customer support services.
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.
We use cookies and similar tracking technologies to enhance your experience on our platform.
Necessary for basic platform functionality and security
Help us understand how users interact with our platform
Used to deliver personalized advertisements
Remember your settings and preferences
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.
Depending on your location, you may have the following rights regarding your personal information:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing of your information
Request a copy of your data in a portable format
Object to processing of your personal information
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion |
| Booking Records | 7 years for tax/legal purposes |
| Communication Data | 3 years after last message |
| Payment Information | As required by law (typically 7 years) |
| Analytics Data | 2 years (anonymized after 1 year) |
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 18, we will take steps to delete such information from our servers immediately.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
privacy@rento.com
+1 (555) 123-4567
123 Innovation Drive
Tech City, TC 12345
United States
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.